How do I report a pothole in West Jordan?

Use the city report-a-concern portal or call Public Works to request inspection and repair; include the precise location and photos when possible.

Do I need a permit to dig or place materials in the street?

Yes. Most work within the public right-of-way requires an encroachment or street-closure permit issued by Public Works - Engineering.

What if the city orders removal of my encroachment?

The city may issue removal or restoration orders and pursue civil enforcement; appeal rights are set by the municipal code or permit conditions.

West Jordan Traffic Calming, Potholes & Encroachments

Transportation Utah 3 Minutes Read · published March 01, 2026

West Jordan, Utah residents and contractors often need clear guidance on pothole reporting, traffic calming requests, and encroachment permits for work in the public right-of-way. This guide explains who enforces local rules, how to report hazards or request traffic-calming measures, and the typical permit steps for driveway, utility, or construction encroachments within city streets and sidewalks.

Overview of Rules and Responsible Offices

The City of West Jordan governs encroachments and street use through its municipal code and administers permits via Public Works - Engineering and Traffic divisions. For street hazards such as potholes the Streets division handles repairs and accepts public reports for inspection and response. West Jordan Municipal Code^[1] provides the controlling ordinance text; engineering permit procedures are published on the city engineering pages.Encroachment permit info^[2]

Penalties & Enforcement

Enforcement is carried out by Public Works / Engineering for public-right-of-way permits and by Code Enforcement for unlawful obstructions or damages to city property. When the municipal code is cited for illegal encroachments or failure to maintain a permitted area, the code and enforcement procedures apply as written in the ordinance and department rules.Municipal Code^[1]

Failure to obtain a required encroachment permit may result in corrective orders and civil enforcement action.

Fines and monetary penalties: not specified on the cited page.
Escalation: first, repeat, and continuing offense procedures are not specified on the cited page.
Non-monetary sanctions: removal orders, suspension or revocation of permits, stop-work orders, restoration requirements, and civil court actions are available under the municipal code.
Enforcer and inspection: Public Works - Engineering and Code Enforcement conduct inspections and issue notices; report potholes or hazards to the city reporting portal for inspection and repairs.Report a concern^[3]
Appeals and review: appeal procedures and time limits are governed by the municipal code or permit conditions; specific time limits are not specified on the cited page.
Defences and discretion: defenses such as emergency repairs, authorized work, or issued variances/permits are recognized where a valid permit or emergency authorization exists.

Applications & Forms

Encroachment permits are issued by Public Works - Engineering; the city publishes application materials and submittal instructions on the engineering permit page. Specific form numbers, fees, and detailed submission checklists are not specified on the cited page.Encroachment permit info^[2]

Always contact Engineering before starting any work in the public right-of-way.

Typical contents: permit application, site plan, insurance proof, traffic-control plan (if required).
Fees: listed on the city permit page or fee schedule; specific amounts not specified on the cited page.
Deadlines: submit before planned work; emergency repairs have different notice requirements as described by Engineering.

How-To

Report a pothole or street hazard: use the city report-a-concern portal or phone line to request inspection and repair.Report a concern^[3]
Request traffic calming: submit a traffic-calming petition or service request to Public Works; include location, observed speeds, and supporting photos.
Apply for an encroachment permit: contact Engineering, complete the permit application, attach plans and insurance, and follow traffic-control requirements for work in the right-of-way.
Inspection and compliance: schedule required inspections and respond promptly to corrective notices.
Appeal or dispute: follow administrative appeal steps listed in the permit decision or municipal code; if time limits are needed, consult the code or Engineering for exact deadlines.

Keep records of permit approvals, site photos, and communications to support appeals or dispute resolution.

FAQ

How do I report a pothole in West Jordan?: Use the city report-a-concern portal or call Public Works to request inspection and repair; include the precise location and photos when possible.
Do I need a permit to dig or place materials in the street?: Yes. Most work within the public right-of-way requires an encroachment or street-closure permit issued by Public Works - Engineering.
What if the city orders removal of my encroachment?: The city may issue removal or restoration orders and pursue civil enforcement; appeal rights are set by the municipal code or permit conditions.

Key Takeaways

Contact Public Works - Engineering before any right-of-way work.
Report potholes promptly via the city's report-a-concern portal for faster repairs.
Keep permit approvals and records to defend against enforcement or support appeals.