San Antonio Website Accessibility Rules for Contractors

Civil Rights and Equity Texas 3 Minutes Read ยท published February 05, 2026 Flag of Texas

In San Antonio, Texas, contractors who build, manage, or supply web content or digital services for the City must follow accessibility expectations included in city contracts and applicable law. This guide summarizes the typical accessibility requirements contractors encounter when bidding on or performing city work, describes enforcement and remedies, and lists practical steps for compliance. Official San Antonio code or department pages should be consulted for contract-specific clauses; where a city page does not specify a figure or deadline this guide notes that the item is "not specified on the cited page" and is current as of February 2026.

Compliance requirements

Contract documents for the City of San Antonio commonly require digital accessibility consistent with applicable federal and state standards (for example, the Americans with Disabilities Act, Section 508, and the Texas Accessibility Standards) and may reference Web Content Accessibility Guidelines (WCAG) levels. Exact standards and version references vary by solicitation; check each contract or solicitation document for precise language.

Always read the solicitation accessibility clause and attachments before submitting a bid.

Penalties & Enforcement

San Antonio enforces accessibility requirements for contractors through contract compliance and procurement remedies rather than a single municipal fine schedule for web accessibility. Specific monetary fines for web-accessibility noncompliance are not specified on the cited pages; see the Help and Support / Resources section for official sources. Common enforcement and remedies include contract termination, withholding of payments, corrective orders, and potential debarment from future city contracts.

Failure to address accessibility issues promptly can affect payment and future eligibility for city work.
  • Monetary fines: not specified on the cited page.
  • Contract remedies: termination, withholding payments, corrective action requirements.
  • Non-monetary sanctions: corrective orders, suspension or debarment from city contracting.
  • Enforcer: Purchasing & Contracting or the contract administrator identified in the solicitation; Development Services or other department may be involved for deliverables tied to permits.
  • Appeals/reviews: contract protest or dispute processes through Purchasing & Contracting; specific time limits are not specified on the cited page.

Applications & Forms

There is usually no standalone "accessibility compliance" form published by the city; accessibility obligations are typically included as contract clauses or attachments. Where a form or attestation is required it will appear in the solicitation documents or vendor registration pages for the specific procurement. If no form is published in the solicitation, include an accessibility compliance statement in your technical proposal and be prepared to provide test results or remediation plans on request.

Common violations and examples

  • Missing alternative text for images, which can prevent screen reader access.
  • Poor contrast or small font sizes that fail WCAG contrast thresholds.
  • Interactive controls without keyboard access or proper labels.
  • Failure to provide accessible document formats (PDFs without tagged structure).
Document and preserve accessibility test results as evidence of compliance efforts.

How to comply

Follow a documented process that maps requirements in the solicitation to technical and procurement deliverables. Maintain records of testing, remediation, and third-party audits if used. Provide clear timelines for fixes and owner acceptance criteria in your deliverables.

FAQ

Do city contracts require WCAG compliance?
The solicitation or contract will state required standards; many reference WCAG or applicable federal/state law, but the exact version or level is specified in each contract.
Who enforces accessibility on city contracts?
Enforcement is handled by the contract administrator and the City of San Antonio Purchasing & Contracting office, sometimes in coordination with the department that requested the service.
Is there a published fine schedule for web accessibility violations?
Monetary fines specifically for web accessibility are not specified on the cited page; enforcement typically proceeds through contract remedies.
What evidence should I provide to show compliance?
Provide accessibility statements, WCAG conformance reports, automated and manual test results, remediation plans, and timelines for fixes when requested.

How-To

  1. Review the solicitation accessibility clause and note the referenced standards and deadlines.
  2. Run automated accessibility scans and a manual review against the stated standard (for example WCAG 2.1 AA if specified).
  3. Document findings in a conformance report and produce a prioritized remediation plan.
  4. Submit any required attestations or evidence with your bid or when requested by the contract administrator.
  5. After award, maintain an issue log, complete remediation within agreed timelines, and provide final test reports to the city.

Key Takeaways

  • Always check the solicitation for the exact accessibility standard and evidence required.
  • Keep clear records of testing and remediation to demonstrate good-faith compliance.

Help and Support / Resources

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