How do I request an ADA accommodation from the City of Arlington?

Contact the city department providing the service or the ADA Coordinator (Human Resources). Provide the nature of the disability, the accommodation requested, and how the accommodation will assist you. Keep copies of all communications.

How do I report a Title VI concern (discrimination by race, color, or national origin)?

Submit a written complaint to the city office listed for civil rights or nondiscrimination complaints, or use the city’s Title VI complaint form if available. If the matter concerns federally funded programs, it may be referred to the appropriate federal agency.

What information should I include in my complaint or request?

Include your name, contact information, a description of the incident or needed accommodation, dates, names of city programs or staff involved if known, and any supporting evidence or witnesses.

Will I be protected from retaliation for filing a complaint?

The city’s nondiscrimination policies prohibit retaliation; report any retaliatory acts immediately to the office handling your complaint.

Arlington ADA & Title VI Requests - City FAQ

General Governance and Administration Texas 3 Minutes Read · published February 09, 2026

If you need ADA accommodations or want to report a Title VI concern in Arlington, Texas, this FAQ explains who to contact, what to expect, and practical next steps under the city process. The city’s ADA Coordinator and relevant department offices handle requests and intake; use the Help and Support / Resources links below to find official forms and contact information.

Penalties & Enforcement

Arlington enforces nondiscrimination obligations primarily through administrative complaint handling and corrective measures led by city departments and the ADA Coordinator in Human Resources. Specific civil penalties or fine schedules for ADA or Title VI violations are not listed on the city code page cited below ^[1]. Complaints that allege criminal conduct or persist unresolved may be referred to state or federal agencies.

Fines: not specified on the cited page; contact the city for any statutory penalty information or referral to state/federal remedies.
Non-monetary sanctions: may include remedial orders, corrective action plans, suspension of services, or other corrective measures imposed by the city or resulting from external agency review.
Enforcer and intake: the city’s ADA Coordinator (Human Resources) and the department providing the program, service, or facility are the primary contacts for complaints and accommodation requests.
Appeals and review: appeal or review routes depend on the department decision and may include internal grievance procedures or referral to federal agencies; specific time limits are not listed on the cited city code page.
Common violations: failure to provide reasonable accommodations, inaccessible facilities or programs, discriminatory treatment in city services; remedies vary by case.

File early and keep records of requests and city responses.

Applications & Forms

The city makes ADA accommodation request and discrimination complaint forms available on its official pages; check the Help and Support / Resources section below for direct links to forms, submission instructions, and any fee information.

FAQ

How do I request an ADA accommodation from the City of Arlington?: Contact the city department providing the service or the ADA Coordinator (Human Resources). Provide the nature of the disability, the accommodation requested, and how the accommodation will assist you. Keep copies of all communications.
How do I report a Title VI concern (discrimination by race, color, or national origin)?: Submit a written complaint to the city office listed for civil rights or nondiscrimination complaints, or use the city’s Title VI complaint form if available. If the matter concerns federally funded programs, it may be referred to the appropriate federal agency.
What information should I include in my complaint or request?: Include your name, contact information, a description of the incident or needed accommodation, dates, names of city programs or staff involved if known, and any supporting evidence or witnesses.
Will I be protected from retaliation for filing a complaint?: The city’s nondiscrimination policies prohibit retaliation; report any retaliatory acts immediately to the office handling your complaint.

How-To

Identify the service, program, or facility involved and the specific accommodation or discrimination issue.
Contact the responsible city department or the ADA Coordinator by phone or email and request the city’s accommodation or complaint form.
Submit the completed form with supporting documents and keep a dated copy for your records.
Follow up in writing if you do not receive an acknowledgement; request an estimated response timeline.
If unsatisfied with the city outcome, ask about internal appeal steps and consider filing with state or federal agencies if applicable.

Key Takeaways

Start with the city department that provides the service and the ADA Coordinator for fastest intake.
Keep copies of requests, dates, and any responses as evidence.
Appeals and external referrals are options if the city process does not resolve the issue.

Help and Support / Resources

[1] City of Arlington Code of Ordinances - Municode