Report Unsafe Building Violations - New South Memphis

Housing and Building Standards Tennessee 4 Minutes Read · published February 08, 2026 Flag of Tennessee

In New South Memphis, Tennessee, unsafe building conditions—collapsed structures, major fire damage, exposed structural elements, or dangerous entry risks—must be reported to city code enforcement so inspectors can secure the site and require repairs or demolition. This guide explains how to report online, what the City typically enforces, likely outcomes, and practical steps for owners, tenants, and neighbours. Use official complaint channels to create a record, request inspection, and follow up on orders. Where specific penalties or processing times are not shown on the cited pages, the guide notes that the information is "not specified on the cited page" and indicates the enforcing office to contact for up-to-date figures.

Penalties & Enforcement

The City of Memphis enforces building and property maintenance rules through its Code Enforcement and Building Inspection divisions. Enforcement can include orders to repair, placarding or securing a structure, administrative fines, civil penalties, nuisance abatements, and legal action. Exact monetary fines and escalation schedules are not specified on the cited city pages; see the official ordinance and Code Enforcement contact for precise amounts and fee schedules.[1]

  • Enforcer: City of Memphis Code Enforcement and Building Code Division handle inspections and unsafe structure actions.
  • Inspection pathway: submit an online complaint or call the official reporting line to request an inspection; follow-up inspections are scheduled by the office.
  • Orders: inspectors may issue an Unsafe Structure Notice, placard properties, or order demolition or repair.
  • Fines & fees: specific fine amounts, daily continuing penalties, and administrative fees are not specified on the cited pages and must be verified with the Code Enforcement office or the municipal code.[2]
  • Appeals: appeal routes are generally to the city administrative appeals board or a designated building appeals board; time limits for filing appeals are not specified on the cited pages.
An inspector can placard a building immediately if they determine it is an imminent danger.

Applications & Forms

To report unsafe buildings, use the City of Memphis online reporting/311 portal or the Code Enforcement complaint form where available. Demolition or repair permits required for corrective work are handled through Building Permits and Inspections; specific permit names and fees are provided on the Building Permits pages and in the municipal code where published.[1] If no specific form is listed for an unsafe-structure complaint, the online complaint submission is the required first step.

How to Report an Unsafe Building Online

Follow these steps to create an official complaint and start the inspection process. Use local addresses, photos, and clear safety descriptions. If the condition is immediately life-threatening, call 911 first.

  • Gather details: address, nearest cross-street, photos of structural damage, and description of hazards.
  • Submit online: use the City of Memphis Code Enforcement or 311 reporting portal to file the complaint and attach photos.
  • Record the complaint number and expected inspection window; follow up if no action occurs in the published timeframe.
  • Cooperate with inspectors: allow access if requested and provide additional information requested by the inspector.
  • Comply or appeal: property owners should comply with orders or file an appeal using the published appeal procedure within the stated deadline if they dispute the order.
Keep a written record of every contact and the complaint number for audits and appeals.

Common Violations

  • Structural collapse or partial collapse posing imminent risk.
  • Open holes, exposed floors, or missing roofs allowing hazardous entry.
  • Unsafe balconies, porches, or staircases with severe deterioration.
  • Vacant buildings used for unlawful occupancy or presenting fire hazards.

FAQ

How do I report an unsafe building in New South Memphis?
Use the City of Memphis online Code Enforcement or 311 complaint portal, include the address, photos, and a description; call 911 for immediate danger.[1]
What happens after I file a complaint?
An inspector is scheduled to assess the property and may issue repair orders, placard the structure, seek demolition, or pursue civil enforcement; specific fines and timelines are listed in the municipal code or contact pages if published.[2]
Can I report anonymously?
Many complaint systems allow anonymous reports, but providing contact information helps inspectors request access and provide status updates; check the reporting portal for anonymity options.

How-To

  1. Document the hazard with photos and note the exact address.
  2. Go to the City of Memphis Code Enforcement or 311 portal and submit the complaint with attachments.[1]
  3. Save the complaint number and check for inspection scheduling or follow-up instructions.
  4. Follow inspector directions: secure the site, obtain required permits, or begin repairs as ordered.
  5. If you dispute an order, file an appeal using the city appeals process; contact Code Enforcement for deadlines and procedure.

Key Takeaways

  • Report hazards promptly using official City channels to start an inspection and create an official record.
  • Contact City of Memphis Code Enforcement for enforcement actions, permits, and appeal procedures.

Help and Support / Resources


  1. [1] City of Memphis Code Enforcement - official reporting and contact information
  2. [2] Memphis Code of Ordinances - municipal code