Franchise Contracts & Hearings - New South Memphis Guide

Business and Consumer Protection Tennessee 4 Minutes Read ยท published February 08, 2026 Flag of Tennessee

New South Memphis, Tennessee residents who need to review franchise contracts or attend related public hearings can locate records and schedules through city offices and the municipal code. Start with the City Clerk for public-records requests and meeting records, consult the municipal code for ordinance language, and check City Council agendas for hearing dates and public-comment procedures.[1][2][3]

Where to review franchise contracts and hearings

Franchise agreements affecting New South Memphis are typically filed as public records with the City Clerk and are discussed at City Council meetings when adoption or amendment is proposed. Typical review paths are:

  • Request the contract or ordinance text from the City Clerk as a public-records request.[1]
  • Check upcoming City Council agendas and meeting packets for scheduled hearings and staff reports.[3]
  • Search the municipal code or ordinance repository for enacted franchise ordinance language and any amendments.[2]
Request meeting packets early because some reports are posted several days before the hearing.

Public access methods

  • In person: visit the City Clerk's office to view paper files or obtain certified copies.
  • By phone or email: contact the City Clerk for guidance on filing a records request or finding hearing schedules.
  • Online: use the city agenda/minutes portal and the municipal code repository to download ordinances, reports, and attachments.

Penalties & Enforcement

Enforcement of franchise agreements and related municipal ordinances is carried out by the city through the enforcing department named in the ordinance, with legal oversight by the City Attorney. Specific monetary fines, escalation amounts, and exact non-monetary sanctions vary by ordinance and are set in the controlling code or agreement; where amounts or time limits are not presented on the official pages, they are noted below as not specified on the cited page.[2]

  • Fines: not specified on the cited page when the ordinance text or contract does not list numeric penalties.[2]
  • Escalation: first offence, repeat, and continuing offence ranges are not specified on the cited page where the contract defers to enforcement discretion.[2]
  • Non-monetary sanctions: possible orders to comply, suspension of franchise privileges, injunctions, or civil court actions; specific remedies depend on the franchise agreement or ordinance language.[2]
  • Enforcer: the ordinance or franchise agreement names the enforcing department; legal actions are prosecuted by the City Attorney or designated counsel.[2]
  • Inspections and complaints: file complaints with the City Clerk or the department listed in the ordinance; the Clerk can forward to the appropriate office for investigation.[1]
  • Appeals and review: administrative appeal routes or civil-court review are available as described in the controlling ordinance or contract; time limits for appeal are not specified on the cited page if the ordinance omits them.[2]
If the ordinance or contract text lacks penalty amounts, ask the City Clerk for the docket or staff memo that explains enforcement policy.

Applications & Forms

  • Public-records request form: available from the City Clerk; fees and submission method vary and should be confirmed with the Clerk.[1]
  • Hearing participation: the City Council agenda packet will list public-comment procedures or sign-up requirements for each hearing.[3]
  • Fees: any fee for copying or certified records is set by city policy and may not be specified on the ordinance page; ask the City Clerk for current rates.[1]

How to prepare for a franchise hearing

  1. Obtain the full draft ordinance or contract and staff report at least five business days before the hearing.
  2. Review terms that affect service areas, rates, public easements, and duration; note any unclear clauses to ask during the hearing.
  3. Prepare a concise written comment or request to submit to the City Clerk to be included in the meeting record.
  4. Confirm the hearing date and whether public testimony is in person, by phone, or submitted in writing.
  5. If you plan to appeal, note any filing deadlines stated in the ordinance or announced at the hearing.
Bring copies of any evidence you rely on because the clerk may include them in the official record only if submitted before or at the hearing.

FAQ

How do I get a copy of a franchise contract for New South Memphis?
Submit a public-records request to the City Clerk or download the document from the city agenda packet when it is listed for Council action.[1]
Where are franchise ordinances published?
Franchise ordinances are published in the municipal code or as separate ordinances in the City Council records; search the municipal code repository for enacted text.[2]
Can I speak at the City Council hearing about a franchise?
Yes, public-comment rules are posted with each agenda packet; sign-up or written submission procedures are listed in the meeting materials.[3]
Who enforces franchise violations?
The enforcing entity is identified in the ordinance or franchise agreement and may include the City Attorney and the named department; contact the City Clerk for the correct enforcing office.[1]

How-To

  1. Identify the franchise item on the City Council agenda or request the contract from the City Clerk.
  2. Read the full contract and staff report, and take notes on provisions you want clarified.
  3. Attend the hearing or submit written comments before the deadline stated in the agenda packet.
  4. If the decision is adverse, ask the Clerk which appeals process applies and note any filing deadlines.

Key Takeaways

  • Start with the City Clerk for records and requests.
  • Use City Council agendas and packets to find hearing dates and staff analysis.
  • Contact the enforcing department named in the ordinance for compliance questions.

Help and Support / Resources


  1. [1] City Clerk - City of Memphis, public records and meeting packets
  2. [2] Memphis Code of Ordinances - municipal code repository
  3. [3] City Council agendas and minutes - City of Memphis