Charleston Utility Franchise Rates & Performance Bonds

Business and Consumer Protection South Carolina 4 Minutes Read ยท published February 21, 2026 Flag of South Carolina

In Charleston, South Carolina, municipal utility franchise agreements and associated performance bonds set rules for how private and public utilities operate within city rights-of-way and under city contracts. This guide explains how rates, bond requirements, enforcement, and appeals typically work under the City of Charleston municipal code and procurement rules, with direct references to the city code and procurement office for official terms and procedures. City of Charleston Code of Ordinances[1]

What are franchise rates and performance bonds?

Franchise rates are the fees, tariffs, or compensation terms negotiated or prescribed in a franchise agreement between the city and a utility provider for use of public rights-of-way or for service privileges. Performance bonds are security instruments required by the city to guarantee completion of construction, compliance with contract terms, or the remediation of public infrastructure if a utility or contractor fails to perform.

Review the specific franchise ordinance or contract for exact rate formulas and bond amounts.

How rates are determined

  • Negotiated terms: many franchise agreements are negotiated between the city and the utility and will specify rate-setting mechanisms.
  • Statutory or code provisions: specific code sections may set reporting or approval processes for rate changes.
  • Regulatory oversight: utilities subject to state regulation may have additional state-level procedures for rate approval that interact with city requirements.

Performance bonds: scope and security

Performance bonds secure construction, restoration, or service obligations tied to a franchise or city contract. The bond amount and acceptable forms (surety bond, letter of credit) are typically specified in the contract or procurement documents; if not published on the controlling page, bond amounts are not specified on the cited page. City of Charleston Office of Procurement[2]

Typical bond features

  • Purpose: guarantee completion of public improvements and restoration of rights-of-way.
  • Form: surety bond, cashier's check, or letter of credit may be allowed per contract.
  • Duration: often remains in force until completion and acceptance of required work.

Penalties & Enforcement

Enforcement of franchise agreement terms and bond claims is handled through the city's contract administration, code enforcement, and procurement channels. Specific monetary fines, daily penalties, or statutory rates for breaches of franchise agreements are not specified on the cited municipal code page or procurement overview and therefore are noted as not specified on the cited pages. Enforcement options can include contract default notices, calling the bond, withholding payments, work orders to complete remediation, and referral to courts for injunctive relief or damages.[1][2]

  • Monetary fines: not specified on the cited page.
  • Escalation: first notices, cure periods, and then bond claims or contract termination; detailed escalation timelines are not specified on the cited pages.
  • Non-monetary sanctions: issuance of stop-work orders, orders to restore public property, contract suspension, and seizure of bond proceeds.
  • Enforcer: City of Charleston contract administrators, Office of Procurement, and Code Enforcement staff handle complaints and inspections. Contact links appear in Resources below.
  • Appeals/review: contract decisions and permit denials are subject to administrative review or court action; specific time limits for appeals are not specified on the cited pages.
If enforcement involves bond claims, prompt notice and documented defects are essential.

Applications & Forms

Relevant procurement forms, bond submission templates, and contract documents are published or made available by the City of Charleston procurement office; if a named franchise application form is required it must be obtained from procurement or the city clerk. Specific form numbers and fees are not specified on the cited pages; contact procurement for current forms and fee schedules.[2]

Common violations

  • Failure to restore pavement or sidewalks after installation.
  • Unauthorized work in rights-of-way without permits or bonds.
  • Missed maintenance obligations leading to service disruptions.
  • Nonpayment of franchise fees when due.

Action steps

  • Obtain the applicable franchise agreement or ordinance from the municipal code or city clerk.
  • Contact the Office of Procurement for bond requirements and acceptable security.
  • Document any violations with photos, dates, and communications to support a bond claim or enforcement action.
  • File administrative appeals or seek legal review within the timeframes specified in the contract or ordinance.

FAQ

Who enforces franchise agreements and bond claims?
The City of Charleston contract administrators, Office of Procurement, and Code Enforcement staff enforce agreements and manage bond claims.
How can I find the franchise agreement for a specific utility?
Search the City of Charleston Code of Ordinances or request records from the city clerk or procurement office; specific franchise documents are published in the municipal code or maintained by the city clerk.
Are bond amounts standard?
Bond amounts vary by contract and are specified in procurement documents or the franchise agreement; if not stated publicly, contact procurement for the required amount.
What should I submit to report a violation?
Provide a written complaint with dates, photos, location, permit numbers if known, and contact information to Code Enforcement or the procurement contact handling the contract.

How-To

  1. Locate the franchise agreement or ordinance in the City of Charleston Code of Ordinances or request it from the city clerk.
  2. Review the contract for rate-setting clauses, bond amounts, and cure periods.
  3. Collect evidence of noncompliance: photos, dates, correspondence and permit numbers.
  4. Submit a complaint to Code Enforcement and to the Office of Procurement with documentation.
  5. If the city issues a default notice or denies a claim, follow the administrative appeal steps in the contract or seek counsel for judicial review.

Key Takeaways

  • Franchise rates and bond requirements are contract-specific; always check the controlling agreement.
  • Performance bonds protect the city from incomplete work; claim procedures require clear documentation.
  • Contact the Office of Procurement and Code Enforcement early when issues arise.

Help and Support / Resources


  1. [1] City of Charleston Code of Ordinances
  2. [2] City of Charleston Office of Procurement