Submit Police Misconduct Report Online - Charlotte

Public Safety North Carolina 3 Minutes Read ยท published February 06, 2026 Flag of North Carolina

In Charlotte, North Carolina, anyone who believes a Charlotte-Mecklenburg Police Department (CMPD) officer engaged in misconduct can submit a complaint online, by phone, by mail, or in person. This guide explains the official complaint route, who enforces investigations, what sanctions may follow, and how to appeal or request review. Use the official CMPD complaint portal and Professional Standards resources to start a report and track outcomes.

Filing promptly helps ensure witnesses and evidence remain available.

How to file a complaint

There are multiple filing options. The CMPD publishes an official online complaint form and explains alternative filing methods on its site. To begin an online complaint, follow the CMPD instructions and provide contact details, incident facts, and any evidence such as photos or video.

If you need assistance, call the CMPD non-emergency number or visit a police station to file in person. For official online filing use the CMPD complaint page CMPD Complaints[1] and consult the Professional Standards overview CMPD Professional Standards[2].

Penalties & Enforcement

Enforcement of police misconduct complaints in Charlotte is handled through CMPD Professional Standards (Internal Affairs) and related review bodies. Specific monetary fines for misconduct by officers are not typical; discipline is administrative and may include warnings, retraining, suspension, demotion, or termination depending on findings.

  • Enforcer: CMPD Professional Standards/Internal Affairs investigates complaints and recommends discipline; administrative findings and discipline decisions are handled within CMPD or by the appointing authority.
  • Inspection/Review: Investigations include witness interviews, body-worn camera and other evidence review; timelines vary by case and complexity.
  • Appeals/Review: Appeal or review routes depend on CMPD policies and any civilian review mechanisms; specific internal appeal time limits are not specified on the cited pages.
Official pages do not list fixed monetary fines for misconduct; remedies are disciplinary, not statutory fines.

Applications & Forms

The CMPD provides an online complaint form and guidance for alternative submission. The official page lists how to submit by phone, mail, or in person; a named downloadable form is not specified on the cited page.

  • Form: Online complaint form available on the CMPD complaints page CMPD Complaints[1].
  • Contact: CMPD non-emergency or Professional Standards phone/contact details are listed on the Professional Standards page Professional Standards[2].

What to include in a complaint

  • Date, time, and location of the incident.
  • Names or badge numbers of officers, if known.
  • Detailed description of conduct and any witnesses.
  • Links or copies of photos, video, medical records, or other evidence.
You can file even if you are not a Charlotte resident.

Common violations & typical outcomes

  • Use of force complaints โ€” often reviewed with body-worn camera; outcome may be training or discipline depending on findings.
  • Unprofessional conduct โ€” may result in counseling, retraining, or written reprimand.
  • Policy violations โ€” could lead to suspension or termination for serious or repeated violations.

How-To

  1. Gather facts, witness names, and any evidence (photos, video, documents).
  2. Visit the CMPD online complaints page and complete the complaint form.[1]
  3. If needed, call CMPD Professional Standards for guidance or to submit by phone.[2]
  4. Track the complaint using the contact information provided; ask about case number and appeal rights.

FAQ

Who investigates police misconduct complaints?
CMPD Professional Standards (Internal Affairs) handles investigations; some matters may be reviewed by civilian or oversight bodies as described on official pages.
Can I file anonymously?
The CMPD complaint page describes options; anonymous submissions may limit the ability to investigate fully.
How long does an investigation take?
Timelines vary by case; the official pages do not specify fixed investigation time limits.

Key Takeaways

  • File complaints through the official CMPD portal to ensure processing.
  • Provide clear details and evidence to support investigation.

Help and Support / Resources


  1. [1] CMPD Complaints - City of Charlotte
  2. [2] CMPD Professional Standards - City of Charlotte