Saint Paul Transit Fares & ADA Accessibility Rules
Overview
Saint Paul, Minnesota residents and visitors should know how public transit fares, reduced-fare programs, and ADA paratransit work within the city and the Metro Transit system. This guide summarizes where rules are published, how ADA eligibility and accommodations are handled, and the practical steps to apply, appeal, or report problems. Official policies and program pages are maintained by Metro Transit and the City of Saint Paul; use the links below to reach the published fare schedules, ADA paratransit eligibility information, and the City ADA coordinator.Metro Transit fares[1] Metro Mobility (ADA paratransit)[2] City of Saint Paul ADA coordinator[3]
Penalties & Enforcement
Where published, enforcement of fare rules and ADA-related program rules is carried out by Metro Transit and Metropolitan Council staff and contractors; specific enforcement processes are described on Metro Transit and program pages.Metro Transit fares[1] Enforcement details and penalties such as fine amounts are not specified on the cited public fare or Metro Mobility information pages.
- Fine amounts: not specified on the cited page.Metro Transit fares[1]
- Escalation (first/repeat/continuing offences): not specified on the cited page.
- Non-monetary sanctions: not specified on the cited page.
- Enforcer and complaints: Metro Transit and Metropolitan Council contact pages; City ADA coordinator for accessibility complaints.City of Saint Paul ADA coordinator[3]
- Appeals/review: Metro Mobility eligibility decisions provide an appeal process described on the program page; exact time limits are not specified on the public page.Metro Mobility (ADA paratransit)[2]
Applications & Forms
The Metro Mobility program publishes eligibility and application information on its official page; the program describes how to apply and where to get application materials.Metro Mobility (ADA paratransit)[2] Specific form numbers, fees, and filing deadlines are not specified on the cited page; the Metro Mobility page provides current instructions for applying, scheduling assessments, and contact numbers.
Common Violations
- Riding without paying the required fare (fare evasion).
- Using invalid or expired reduced-fare ID or proof of eligibility.
- Failure to present identification when required by program rules.
Action Steps
- Apply for Metro Mobility eligibility via the official Metro Mobility page to request paratransit service.
- If you experience discrimination or an accommodation denial, contact the City of Saint Paul ADA coordinator immediately.
- To appeal an eligibility decision, follow the appeal instructions on the Metro Mobility eligibility page.
FAQ
- Who operates paratransit and where do I apply?
- Metro Mobility is operated through Metro Transit and the Metropolitan Council; apply and find eligibility details on the Metro Mobility page.
- How do I report a fare or accessibility complaint?
- Use Metro Transit customer service channels or contact the City of Saint Paul ADA coordinator for accessibility complaints.
- Are fine amounts published online?
- Fine amounts and formal penalty schedules are not specified on the cited Metro Transit or Metro Mobility pages; contact the agencies for exact figures.
How-To
- Review Metro Transit fare rules and Metro Mobility eligibility criteria on the official program pages.
- Complete the Metro Mobility application or request an intake by phone if you need paratransit.
- If denied eligibility or accommodation, follow the appeal instructions on the Metro Mobility page and contact the City ADA coordinator to file an accessibility complaint.
- Keep copies of applications, communications, and any medical documentation used in the eligibility review.
Key Takeaways
- Official fare and ADA program information is maintained by Metro Transit and the City of Saint Paul.
- Metro Mobility handles ADA paratransit eligibility; apply through the Metro Mobility page.