Tallahassee Accessibility Review Request - City Ordinance FAQ

Civil Rights and Equity Florida 3 Minutes Read · published February 10, 2026 Flag of Florida

This guide explains how to request a website accessibility review for a City of Tallahassee website or service in Tallahassee, Florida. It covers who is responsible, the typical review steps, how to file a complaint or request, expected timelines, possible sanctions under local rules, and appeal options. Use the steps below to prepare a clear request, collect supporting evidence, and know where to send your materials so the city can respond and, if necessary, correct accessibility barriers.

Penalties & Enforcement

The City enforces accessibility obligations through its civil rights and administrative processes and by applying applicable municipal rules and state/federal law where referenced in city policy. Specific monetary fines or daily penalties for website inaccessibility are not specified on the cited page. For the controlling municipal provisions and any local enforcement language, see the City of Tallahassee Code of Ordinances. City of Tallahassee Code of Ordinances[1]

  • Fine amounts: not specified on the cited page; consult municipal code and administrative rules.
  • Escalation: first, repeat, or continuing offences and ranges are not specified on the cited page; enforcement may rely on administrative orders or referral to legal action.
  • Non-monetary sanctions: corrective orders, required remediation timelines, and court actions may be used; specific remedies are set by the enforcing office or governing ordinance.
  • Enforcer and complaint pathway: complaints and requests for review are handled by the City ADA Coordinator or the Civil Rights and Equity office; submit complaints using the City's official contact or ADA intake page. City ADA information[2]
  • Appeals and review: appeal routes are handled administratively or through judicial review where ordinances allow; time limits for appeals are not specified on the cited page and should be confirmed with the enforcing office.
Start by documenting the barrier and dates before filing a formal request.

Applications & Forms

There may be an ADA complaint form or online intake on the City's ADA or Civil Rights pages; if no city form is published, submit a written request describing the accessibility issue, affected URL(s), and contact information. Fee schedules for filing accessibility complaints are not specified on the cited pages.

If an official form exists, use it to avoid delay.

How to Prepare a Request

Before submitting, gather examples, screenshots, browser/device details, and the URLs of inaccessible pages. State the desired remediation (e.g., “remediate to WCAG 2.1 AA” or specific fix) and provide a preferred contact method. Requests that are clear and documented are resolved faster.

  • Collect evidence: screenshots, screen-reader output, and exact URLs.
  • Note dates: when the barrier was encountered and how often it occurred.
  • Prepare a plain statement of requested remediation and any accessibility standard referenced.
  • Keep contact details for follow-up and clarify whether you request a written response.

FAQ

How do I request a website accessibility review?
Send a written request to the City ADA Coordinator or Civil Rights and Equity office with the affected URLs, evidence, and contact information; if an official intake form exists use it.
Is there a fee to file a complaint?
Fees for filing accessibility complaints are not specified on the cited pages.
How long will the city take to respond?
Response times are not specified on the cited pages; expect an initial acknowledgement and then an investigation or remediation timeline communicated by the enforcing office.
Can I appeal a decision?
Yes; appeals or requests for review follow administrative procedures or judicial review where authorized. Specific appeal deadlines are not specified on the cited pages.

How-To

  1. Identify and document the accessibility problem with URLs, screenshots, and device/browser details.
  2. Submit the request in writing to the City ADA Coordinator or Civil Rights office, using any official intake form if available.
  3. Follow up if you do not receive an acknowledgement within a reasonable time; ask for the expected remediation timeline.
  4. If dissatisfied, use the city appeal route or seek further remedies under applicable law.

Key Takeaways

  • Document issues clearly and include URLs and evidence.
  • Use the City ADA intake or Civil Rights contact to submit a request.
  • Monetary fines and appeal deadlines are not specified on cited pages; confirm with the enforcing office.

Help and Support / Resources

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