Colorado Springs Gas Pump Inaccuracy: What to Do

Business and Consumer Protection Colorado 2 Minutes Read · published February 08, 2026 Flag of Colorado

In Colorado Springs, Colorado, motorists who suspect a gas pump is delivering less fuel than indicated have specific steps to protect themselves and report the problem. This guide explains where to check, how municipal and state weights-and-measures practices apply, who enforces pump accuracy, and how to file complaints or seek remedies so you can act promptly and confidently.

Penalties & Enforcement

Pump accuracy is typically enforced under state weights-and-measures programs; local enforcement may be coordinated with city or county code officers and the Colorado Department of Agriculture, Markets Division (Weights & Measures). For statewide inspection and complaint procedures see the Colorado Department of Agriculture - Weights & Measures.Colorado Department of Agriculture - Weights & Measures[1]

  • Fines or civil penalties: not specified on the cited page.
  • Escalation for repeat or continuing offences: not specified on the cited page.
  • Non-monetary sanctions may include orders to repair, seal or remove equipment from service, and referral to court; specific remedies are set by enforcing authority.
  • Enforcer and complaint pathway: state weights-and-measures office handles inspections and consumer complaints; local code enforcement or consumer protection offices may assist.
  • Appeal and review routes: appeals typically follow administrative procedures of the enforcing agency or municipal hearing processes; specific time limits are not specified on the cited page.
Keep your receipt and note pump number, date, time, and odometer reading when possible.

Applications & Forms

The statewide office provides guidance for complaints and inspection requests; specific application or form numbers for consumer complaints are not specified on the cited page.

How to check a pump and report it

Act quickly so evidence is fresh: preserve your receipt, note the pump identifier, and if safe take photos of the pump display and nozzle. File a complaint with the weights-and-measures office linked above to request inspection.

FAQ

Can I get a refund at the station?
Contact the station manager first; if they refuse, file a complaint with weights-and-measures for inspection and document your interaction.
How long does an inspection take?
Inspection timelines vary by agency workload and are not specified on the cited page.
Do I need proof of purchase?
Yes. Keep your receipt; evidence such as the receipt, photos, and pump number helps enforcement investigate.

How-To

  1. Stop using the pump and keep the receipt with pump number, date, time and station name.
  2. Take photos of the pump display, nozzle, and signage that may indicate calibration or inspection dates.
  3. Contact the station manager and ask for a refund or inspection; record their response.
  4. File a complaint with the Colorado Department of Agriculture, Markets Division (Weights & Measures) to request official inspection. [1]
  5. If the agency orders corrective action and you disagree, follow the agency appeal procedure or municipal hearing process as applicable.
Document everything in writing and keep copies of all communications.

Key Takeaways

  • Preserve the receipt and pump number — that is the strongest evidence.
  • File complaints with the state weights-and-measures office for official inspections.
  • Penalties and time limits are not specified on the cited page; expect administrative processes.

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