Request a Reasonable Modification in Aurora, Colorado

Civil Rights and Equity Colorado 3 Minutes Read ยท published February 09, 2026 Flag of Colorado

In Aurora, Colorado, people with disabilities can request reasonable modifications to access city services, programs, and facilities. This guide explains where to submit a request, what documentation to prepare, who enforces the rules, likely timelines, and how to appeal a decision. It summarizes official Aurora processes and cites city resources so you can act promptly when you need an accommodation.

Start by contacting the city ADA coordinator or the department providing the service.

When to request a reasonable modification

Request a modification when an existing rule, policy, practice, or feature of a city program or facility prevents you from using that program because of a disability. Typical examples include needing alternate communication formats, assistance entering a public building, or an adjustment to a program rule.

How to submit a request

Most requests start with the department providing the service (parking, permitting, recreation, municipal court, code enforcement) or the city ADA coordinator. Describe the modification you need, explain the disability-related limitation, and propose an effective accommodation. If you are unsure which department handles your request, contact the city ADA information page for guidance[1].

  • Include your name, contact information, and preferred communication method.
  • Describe the specific rule or barrier and the modification requested.
  • Provide dates, deadlines, or event details when the modification is needed.
  • Attach relevant documentation if requested, but a diagnosis is not always required.

Penalties & Enforcement

Aurora enforces accessibility and nondiscrimination obligations through administrative complaint paths, code enforcement, and referral to broader civil rights agencies. The municipal code and city ADA resources describe complaint procedures and responsible offices; specific fine amounts for failing to provide a reasonable modification are not specified on the cited city pages[2].

  • Enforcer: relevant city department and the ADA coordinator handle intake and remedial actions.
  • Escalation: administrative reviews, departmental orders, and referral to court or civil rights agencies if unresolved; monetary penalties are not specified on the cited city pages.
  • Fines: not specified on the cited page.
  • Non-monetary sanctions: orders to comply, corrective measures, and injunctive relief through courts or civil rights processes.
  • Complaint pathway: submit to the department serving you or the city ADA/contact page; unresolved matters may be referred to state or federal agencies.
  • Appeals & time limits: appeal routes depend on the department; specific appeal deadlines are not specified on the cited city pages.
If the city cannot resolve the request, you may pursue state or federal remedies.

Applications & Forms

The city does not publish a universally required, single statewide form for reasonable modification requests on the cited pages; departments may accept written requests, email, or department-specific forms. For guidance, contact the ADA information page or the responsible department listed by the city[1].

Common violations and typical outcomes

  • Refusal to modify a rule for a mobility aid - likely corrective directive or mediation.
  • Failure to provide auxiliary aids or communication access - possible order to provide alternative communication and corrective measures.
  • Physical barriers in city facilities - prioritized remediation or scheduling of access alternatives.

Action steps - practical checklist

  • Identify the city department responsible for the service you need.
  • Contact the department or ADA information page to request the modification and ask about any department form[1].
  • Document your request in writing and keep copies of emails, letters, and responses.
  • If unresolved, request a written explanation and consider appeal or filing with a civil rights agency.
Documenting your request in writing improves the chance of a timely resolution.

FAQ

Who enforces reasonable modification requests in Aurora?
The responsible city department and the city ADA coordinator handle intake and enforcement; unresolved matters can be referred to state or federal civil rights agencies.
Do I need a medical diagnosis to request a modification?
Not usually; you should describe the functional limitation and the modification needed, and provide documentation if the city requests it.
Is there a fee to request a modification?
The city does not list a universal fee for requesting a reasonable modification on the cited pages; contact the department for any specific filing requirements.

How-To

  1. Contact the department providing the service or the city ADA coordinator and state that you are requesting a reasonable modification.
  2. Describe the barrier, the modification you need, and preferred timing or format.
  3. Provide supporting documentation if requested and keep written records of the request and responses.
  4. If denied or not responded to, ask for the appeal procedure and consider filing a complaint with the city or a civil rights agency.
Start with the department most closely tied to the service before escalating.

Key Takeaways

  • Request reasonable modifications early and in writing.
  • Keep documentation of all requests and responses.
  • If unresolved, pursue appeals or file with civil rights agencies.

Help and Support / Resources

  1. [1] City of Aurora ADA information
  2. [2] Aurora Municipal Code (Municode)

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