Aurora ADA Compliance Guide for City Websites & Buildings
Aurora, Colorado requires city services and public facilities to meet accessibility standards under the Americans with Disabilities Act (ADA) and local building rules. This guide explains obligations for city websites and buildings, the municipal enforcement framework, common violations, and clear action steps for municipal staff, business owners, and residents seeking accessibility or filing complaints.
Overview of Obligations
Local governments must provide equal access to programs, services and facilities. For websites, this generally follows Title II of the ADA and technical guidance for web content accessibility. For buildings, Aurora enforces adopted building and accessibility codes through its permitting and inspections process.[1][2]
Penalties & Enforcement
Aurora enforces accessibility through its building, code compliance, and legal offices and may be required to remediate barriers. Specific monetary fine amounts for ADA web or building violations are not specified on the cited municipal pages; federal remedies under the ADA may also apply and can include injunctive relief and damages where authorized.[1][2]
- Monetary fines: not specified on the cited municipal page; federal enforcement may impose remedies.
- Non-monetary sanctions: orders to remove barriers, required retrofits, stop-work or permit holds, and court injunctions.
- Enforcer: City of Aurora Building Division, Code Enforcement and City Attorney for legal action; see official contact pages below.
- Inspection & complaint process: inspections triggered by permit review or resident complaint via the city's complaint intake.
- Appeals & review: administrative appeal to the designated city office or permit appeals process; time limits for appeals are not specified on the cited municipal page.
Applications & Forms
The city publishes building permit and plan-review applications through the Building Division; a separate, dedicated web-accessibility compliance form is not published on the cited pages. For code enforcement complaints use the city's complaint intake or Building Division permit portal.
Compliance Steps for Websites and Buildings
Follow these practical steps to reduce enforcement risk and improve access:
- Audit: conduct an accessibility audit for your website and facilities using recognized standards (WCAG 2.1 AA for web; ADA/IBC for buildings).
- Plan: create an ADA transition plan that lists barriers, prioritized fixes, responsible parties and timelines.
- Remediate: complete web updates and physical retrofits, secure necessary permits for construction work, and document progress.
- Budget: assign funding for design, development and construction; consider phased work for large sites.
- Report & follow up: use the city complaint/contact pages to report unresolved barriers or request inspections.
Common Violations
- Web: missing alt text, poor keyboard navigation, inaccessible PDFs or multimedia.
- Buildings: blocked ramps, non-compliant restroom fixtures, inaccessible door thresholds and signage.
- Permits: construction without required accessibility upgrades or lacking approved plans.
FAQ
- Who enforces ADA compliance in Aurora?
- The City of Aurora Building Division, Code Enforcement and the City Attorney handle local enforcement; federal agencies enforce Title II where applicable.
- How do I file a complaint about an inaccessible city website or building?
- Submit a complaint through the city's official complaint intake or contact the Building Division; federal complaints about Title II access can be filed with the Department of Justice.
- Are there standard deadlines to fix violations?
- Specific remediation deadlines depend on the violation and are set by the enforcing office or by a court; exact time limits are not specified on the cited municipal pages.
How-To
- Inventory all public-facing web pages and building entries to identify accessibility gaps.
- Run automated and manual accessibility tests and document results.
- Draft an ADA transition plan and post it where the public can access it.
- Implement prioritized fixes, obtain permits for any construction, and schedule re-inspections.
Key Takeaways
- Proactive audits and a public transition plan reduce risk and demonstrate good-faith compliance.
- Use official city complaint and permit channels to report or resolve accessibility issues.
Help and Support / Resources
- City of Aurora Building Division - Permits & Inspections
- City of Aurora Code Enforcement
- City of Aurora Disability & Accessibility Resources