Request Website Accessibility - Tempe Junction Ordinance

Technology and Data Arizona 3 Minutes Read ยท published February 21, 2026 Flag of Arizona

In Tempe Junction, Arizona, residents and visitors can request that a city website or online public service be made accessible under local city policy and applicable disability laws. This guide explains who to contact, how to file a request or complaint, what enforcement pathways exist, and practical steps to seek a remedy for inaccessible web content. It summarizes filing options, likely timelines, and the offices that handle accessibility and non-discrimination matters in the city so you can act promptly and track your request.

If you rely on assistive technology, document the exact barriers and the pages affected before you file.

Penalties & Enforcement

Tempe Junction relies primarily on administrative complaint handling and corrective orders for accessibility issues; specific monetary fines for inaccessible municipal websites are not routinely published on the cited municipal pages. Enforcement typically involves the city department responsible for the website, the city ADA coordinator or Human Services/Information Technology office, and, when needed, referral to state or federal enforcement agencies.

The municipal code provides the city authority to require compliance with city policies and nondiscrimination obligations; where the code does not list specific fine schedules for website accessibility, the municipal administrative process and federal civil rights remedies may apply[2]. To notify the city or request remediation, contact the City of Tempe ADA/Disability Services or the department that operates the affected site[1].

Typical enforcement elements

  • Enforcer: City ADA coordinator, Information Technology department, or the department that maintains the specific site.
  • Fines: not specified on the cited page.
  • Escalation: initial notice or request for remedial work, followed by compliance deadlines; repeat or continuing noncompliance procedures not specified on the cited page.
  • Non-monetary sanctions: corrective orders, mandatory remediation plans, referral to higher authority or federal agencies, and court actions for civil remedies.
  • Inspection and complaint path: submit an accessibility complaint to the city ADA coordinator or the department maintaining the website.
  • Appeals/review: municipal administrative review or judicial review may be available; specific time limits for appeals are not specified on the cited pages.
Document the inaccessible pages, assistive tech used, and timestamps to strengthen your complaint.

Applications & Forms

The city publishes an ADA/Accessibility contact and may offer an online or printable complaint form; if a named municipal form or form number is required it is not specified on the cited page. Use the official ADA/Disability Services contact or the department contact to learn submission steps and any fee requirements[1].

How-To

  1. Identify the inaccessible content and capture URLs, screenshots, and a description of the barrier.
  2. Contact the city ADA coordinator or the specific department maintaining the site and request remediation.
  3. Allow the city its stated response period; follow up in writing and keep records of all correspondence.
  4. If unresolved, consider administrative appeal routes, or referral to state or federal agencies for enforcement.
Start with the local ADA coordinator for faster resolution of municipal website issues.

FAQ

Who enforces website accessibility in Tempe Junction?
The City ADA coordinator and the department that operates the website handle initial complaints; legal authority may also involve the municipal code and federal civil rights enforcement.
How do I file a complaint about an inaccessible city website?
Document the issue, then contact the city ADA/Disability Services office or the website's managing department using the official contact channels identified by the city.
Are there fines for inaccessible municipal websites?
Specific monetary fines for website accessibility are not specified on the cited municipal pages; remedies commonly include corrective orders and administrative or civil enforcement.

Key Takeaways

  • Document barriers clearly before filing.
  • Contact the city ADA coordinator or site owner first for remediation.
  • Escalate to state or federal agencies if local remedies do not resolve the issue.

Help and Support / Resources

  1. [1] City of Tempe - Disability Services / ADA Coordinator
  2. [2] Tempe Code of Ordinances (municipal code)

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