Scottsdale Website Accessibility Ordinance Guide

Civil Rights and Equity Arizona 3 Minutes Read ยท published February 10, 2026 Flag of Arizona

Scottsdale, Arizona requires municipal websites and digital services to be accessible to people with disabilities and to align with applicable ADA obligations and local policies. This guide summarizes how Scottsdale approaches web accessibility, who enforces requirements, common violations, and practical steps for reporting and remedying inaccessible city content. It references the City of Scottsdale accessibility information and the Scottsdale municipal code for legal authority and procedure.City accessibility information[1] and the municipal code provide the starting points for compliance and complaints.Scottsdale municipal code[2]

Penalties & Enforcement

Scottsdale relies on its municipal authorities and applicable federal law to enforce accessibility. Specific monetary fines and daily penalties for inaccessible digital services are not described on the cited municipal pages; see the municipal code for referenced procedures and the city accessibility page for enforcement contacts.City accessibility information[1]

  • Enforcer: City Attorney, ADA Coordinator, and relevant department heads are the primary enforcers; administrative or legal actions are routed through these offices (see resources below).
  • Fines: not specified on the cited page.
  • Escalation: first remedies typically request correction; repeat or continuing noncompliance remedies are not specified on the cited page.
  • Non-monetary sanctions: corrective orders, mandatory remediation timelines, referral to the City Attorney, or court action where authorized.
  • Inspection & complaints: individuals should report barriers using the city accessibility contact procedures; the ADA Coordinator manages intake and triage.
  • Appeals & review: specific appeal time limits and review routes are not specified on the cited pages; appeal of administrative actions would follow the procedures in the municipal code or applicable administrative rules.
If a penalty amount or formal appeal timeline is needed, request the specific code section or administrative rule from the City Attorney or consult the municipal code.

Applications & Forms

No specific accessibility enforcement form or fee schedule is published on the cited city accessibility page or in the municipal code summary; request published forms or complaint templates from the ADA Coordinator or City Attorney's office if needed.City accessibility information[1]

The city often accepts written complaints by email or web form; contact the ADA Coordinator for the current submission method.

How the Standards Apply

Scottsdale municipal sites are expected to follow applicable federal accessibility requirements and recognized technical standards (for example, WCAG or Section 508) where referenced by city policy or law; specific standard references should be confirmed with the ADA Coordinator or the department that manages the affected site.Scottsdale municipal code[2]

  • Policy basis: city accessibility statements and published guidance identify obligations and contact points.
  • Technical standards: the city references applicable federal standards or industry technical guidance where adopted.
  • Reasonable accommodations: interactive services should offer alternative access channels when immediate fixes are impractical.
Requesting an accommodation is an available step while the city remediates web barriers.

FAQ

Are Scottsdale city websites required to comply with the ADA?
Yes. Scottsdale city websites must comply with applicable disability access obligations; contact the ADA Coordinator or City Attorney for specifics on how those obligations apply to a particular site.City accessibility information[1]
How do I report inaccessible content on a city site?
Report barriers using the city's accessibility contact procedures or the department contact for the affected service; include URL, description, and preferred remedy.
What standards does the city use for website accessibility?
The city refers to applicable federal standards and recognized technical guidelines; verify the specific standard or version with the ADA Coordinator or the responsible department.

How-To

  1. Identify the inaccessible page and collect details: URL, device/browser, and a short description of the barrier.
  2. Contact the city accessibility office or the department responsible for the content and submit the details by email or web form.
  3. Request a timeline for remediation and ask whether a temporary accommodation is available.
  4. If unresolved, escalate to the ADA Coordinator or City Attorney and request formal review under the municipal procedures.
  5. If administrative remedies are exhausted, consult legal counsel about formal claims under federal or state disability laws.

Key Takeaways

  • Start with the City of Scottsdale accessibility contact for reporting and guidance.
  • Document barriers clearly and request remediation timelines and temporary accommodations.
  • Municipal enforcement details such as fines or appeal deadlines are not specified on the cited pages; request code sections from the City Attorney if needed.

Help and Support / Resources

  1. [1] City of Scottsdale - Accessibility and ADA information
  2. [2] Scottsdale Municipal Code - library.municode.com

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