City Website WCAG Compliance - Mobile, Alabama
Mobile, Alabama requires public websites to be accessible to all users. This guide explains how the city approaches WCAG compliance, where to report accessibility barriers, which departments enforce web accessibility, and practical steps residents and vendors can take to request accommodations, track remediation, and appeal decisions.
Penalties & Enforcement
The City of Mobile does not publish a separate municipal fine schedule for website WCAG violations on its consolidated code page; specific monetary penalties for web accessibility are not specified on the cited page [1]. Enforcement responsibility typically falls to the City of Mobile Information Technology Department in coordination with the city's ADA Coordinator and the legal office. Where the city identifies noncompliance it may order remediation, require content removal or modification, or pursue corrective plans; the code does not list statutory daily fines, graduated escalation amounts, or point-based sanctions for website accessibility on the cited page.
- Enforcer: City of Mobile Information Technology Department and ADA Coordinator.
- Inspections: internal IT audits and complaint-driven reviews.
- Complaint pathway: report barriers to the city website accessibility contact or ADA office.
- Appeals: not specified on the cited page; follow standard municipal appeal routes through the city clerk or legal office.
- Fines/fees: not specified on the cited page.
Applications & Forms
The city has not published a dedicated web-accessibility violation form on the consolidated code page; if a formal form exists it is posted on the city website or provided by the ADA Coordinator or IT Department. For reasonable modification or accommodation requests, contact the ADA Coordinator or Information Technology Department directly.
Common Violations
- Missing alternative text on images.
- Poor color contrast or inaccessible PDFs.
- Non-keyboard-navigable interactive elements.
Action Steps
- Identify the inaccessible page, element, and expected behavior.
- Contact the city via the Website Accessibility contact or ADA Coordinator and submit evidence.
- Request a reasonable modification or remediation timeline.
- If unresolved, file an appeal or seek judicial review per municipal procedures.
FAQ
- Who enforces web accessibility for Mobile city websites?
- The City of Mobile Information Technology Department in coordination with the ADA Coordinator typically handles enforcement and remediation requests.
- How do I report an inaccessible page?
- Collect the page URL, screenshots, and assistive-technology details, then contact the city through the Website Accessibility contact or ADA Coordinator listed on the city site.
- Are there fines for noncompliance?
- Specific fines for website accessibility are not specified on the cited municipal code page; enforcement generally seeks corrective action and remediation plans.
How-To
- Document the inaccessible element: URL, browser, assistive technology, screenshots.
- Check the city’s Website Accessibility statement for submission instructions.
- Contact the Information Technology Department or ADA Coordinator with your evidence and requested remedy.
- Allow the city’s remediation timeline; request status updates in writing.
- If unresolved, follow municipal appeal procedures or request escalation to the city clerk or legal office.
Key Takeaways
- Report specific URLs and evidence to speed remediation.
- Track responses and request written timelines for fixes.
- Contact the ADA Coordinator or IT Department for direct assistance.
Help and Support / Resources
- City of Mobile - Information Technology Department
- City of Mobile - ADA Coordinator / Accessibility
- City of Mobile - City Clerk